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This report provides a checklist to help make your health-care services more accessible and disability inclusive.

We recommend that you use the findings of this DAC tool to create an action plan with at least 3-5 actions that your facility can take to improve access for patients/clients with disabilities over the next 12 months. We also recommend that you revisit this checklist every 12 months to help monitor your progress and plan for further activities as you, your facility and your staff become better at welcoming and serving patients/clients with disabilities.